Fast Shipping Worldwide

Customer Service

 Hennessy Hammocks are easy to use, durable, and generally trouble free. But, sometimes, you have questions that don't have obvious answers. Let's see if we can direct you to the right place.

Set-up Instructions

Information about setting up hammocks in general, plus specific information about models and accessories.

Tips from Users

Our devoted users have sent us their advice for using Hennessy Hammocks under many conditions and situations.

FAQ

Frequently Asked Questions: this is a good place to look if your questions aren't answered elsewhere on the site.

Warranty / Repairs

You have ten days to return your hammock, no questions asked.

Our hammocks are guaranteed against defects in materials and workmanship for one year. Damage due to wear and tear can be repaired for a reasonable charge.  Check your hammock stuff sack for weight limit and remember that our hammocks are guaranteed for use by one person. 

For more specific information, please see the Warranty and Repairs page where you'll find details about obtaining parts, returning your hammock, how to get a refund, etc.

Shipping

We ship to most places in the world. We can ship from Canada, USA, New Zealand, Austraila, and London. Tracking numbers are sent out the second day. A copy of your receipt will be sent to you by email.

Our Privacy Policy 

We respect your privacy and work hard to protect it. This page describes our policy.

Contact us

info@hennessyhammock.com

1-250-539-2930

1-888-539-2930 (toll-free in North America)

Or, use our website form.

A Special Message to Our Customers
It has been a strange few months but we’ve had so much positive feedback from customers about the great times they have had out camping with their hammocks. We just want you to know that we are here if you have any questions.

Our shippers in the US, Canada, UK, and EU have done a wonderful job of shipping in a timely way; however, holiday shopping is starting to rev up already with more people shopping online. We encourage people to order early to be sure they get their gear on time.

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Recent News

  • Hennessy Hammock Australia and New Zealand

    Hennessy Hammock Australia has arrived just in time for spring!  We now have a selection of hammocks, insulation and accessories in a warehouse in Brisbane ready to ship quickly to Australia and New Zealand addresses with free shipping.  All prices are in Australian dollars with GST included in the price.   We are working on adding additional products...

  • OR Outdoor and Snow Show Winter 2019

    If you're in Denver today, January 30 or 31st, drop by the Convention Center to see Zeuss and Chris at the Hennessy Hammock booth # UL30038.  People are going wild for the new Survivorman hammock, created in partnership with TV personality, bushcrafter and survivalist Les Stroud.  The Survivorman is a double bottomed hammock for extra insulation or...